I am a big fan of the Government Services Agency or GSA in the US. Canada’s equivalent is Public Works. GSA have been early adopters and supporters of social media with apps.gov but now are on the brink of a giant step forward for government. They are moving to Gmail. Think of the cost savings, the collaboration options, the bottomless in-box (for all intents), but also a recognition that web based makes sense.
Contrast GSA’s innovation with government departments here in Canada that use antiquated browsers (IE 6) and Lotus Notes as a major email platform. I know, Lotus Notes. GSA’s decision is one to be commended. (more…)
Inspiration and Iron Fists
Thursday, September 22nd, 2011
Rob Mariani and I represented Ascentum at the Strategy Institute’s inaugural Innovations in Public Consultation and Engagement Conference in Toronto this week. It was an interesting event for a couple of reasons. One reason was the “new” diversity of interest, but the other was an inspirational address that caught me by surprise. (more…)
Tags: elected officials, Naheed Nenshi, Organizational Leadership, Public Consultation & Public Engagement Conference, Public Involvement, Public Participation, Strategy Institute
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