Here are some of the Twitter posts and links that we’d like to pass on from this week. You can find us on Twitter at http://www.twitter.com/ascentum (more…)
“When you get the public involved … you get way better results”. Strengthening Healthcare in Southeast Ontario
Wednesday, March 30th, 2011
“When you get the public involved … you get way better results. When you leave it up to a politician … it takes too much money; it takes too long; and they’ll probably get it wrong!” (Lou Rinaldi, Ontario MPP for Northumberland-Quinte West)
When Ontario MPP Lou Rinaldi opened a media event with this tongue-in-cheek observation last week, he certainly got a good reception from the audience, ranging from nodding heads to roars of laughter.
He was in Belleville, along with staff from Ascentum, for the official launch of the Community Engagement for the South East Local Health Integration’s “Clinical Services Roadmap” initiative – a project to involve communities across the region in helping design measures for improving the way health care services are organized and delivered locally. (more…)
Shaw’s Customer Conversations on Data Use. Great, but what about online tools…?
Tuesday, March 1st, 2011
Shaw Communications has just launched a great customer consultation to hear their views on internet use and fees. There are 35 in-person dialogues but, ironically, limited ways to take part online. We think they can do better. (more…)
Online deliberation – It’s all about the possibilities!
Wednesday, February 16th, 2011
What is it about the online environment that makes it such a good place for engaging citizens?
I think it’s all about the possibilities. (more…)
Building a Mental Health Strategy for Canada – Through Public Participation
Friday, March 12th, 2010
During the first two months of my co-op placement here at Ascentum, I’ve been writing a case study on the development of a pan-Canadian, consensus-based mental health strategy. This is a nation-wide initiative of the Mental Health Commission of Canada (MHCC), which collaborated with Ascentum to design the in-person regional dialogues and the online consultation process. (more…)
Using NVivo to truly understand participants’ views and ideas
Monday, June 13th, 2011
One of Ascentum’s pubic involvement tools is the Choicebook – a deliberative experience where participants learn about issues, tough questions, and recommend options or choices. These are built into larger engagement processes that may include in-person events and other online tools, like crowdsourcing. Depending on the engagement objectives, participants can be asked a variety of open- and close-ended questions, in a Choicebook resulting in the collection of reams of quantitative and qualitative data for analysis.
While we use SPSS to analyze our quantitative results, the thousands of words of text that we collect through open-ended questions is analyzed using a specialized tool called NVivo. As an analyst, I use both tools to help dissect and understand the views of the publics we engage. During a recent project, I was responsible for reading through 85,335 words of comments (about the same length as the second Harry Potter book, “Chamber of Secrets”), contributed by over 850 participants. Deploying software like NVivo allows me to ensure that participant feedback can be analyzed and presented in a systematic way. (more…)
Tags: Choicebook, NVivo, Online, Qualitative Analysis
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