Assessing the Engagement Process: A Case Study
In 2008, the Mental Health Commission of Canada (MHCC) launched a twopronged public and stakeholder engagement process to inform the development of a framework for its Mental Health Strategy for Canada initiative. This case study assesses the design, implementation and effectiveness of this engagement strategy (Regional Dialogues and Online Consultation – RDOC). Additionally, this article examines how the consultation results impacted the Commission’s framework document – Toward Recovery & Well-Being: A Framework for a Mental Health Strategy for Canada. The sources for this case study include a review of selected public participation literature, key informant interviews with MHCC senior staff and the public documents associated with the MHCC consultations.
The paper was written by Tristan Eclarin as part of his University of Victoria MPA internship with Ascentum and the views expressed do not purport to represent the views of the MHCC or Ascentum.