I recently took part in Ottawa’s second “Case Study Jam,” (twitter.com/CaseStudyJam) – an open learning and dialogue event for people who work in or care about social media, whether in government, businesses or elsewhere. (more…)
Archive for February, 2010
Case Study Jam – A few golden rules for using social media
Friday, February 19th, 2010
Engaging with the New Facebook
Friday, February 12th, 2010
Facebook recently launched a new Home Page design and is also planning more changes for how Facebook Applications can engage users. A fairly technical developer roadmap has been published by Facebook but we’ll try to summarize here: (more…)
“Hard Times, Hard Choices”: The power of public deliberation to solve tough problems
Thursday, February 11th, 2010
When people have access to balanced information about an issue and an opportunity to talk-through policy options with others, they are willing to make tough choices and sacrifices to serve the public interest. (more…)
Toyota, Community & Public Participation
Friday, February 5th, 2010
How the carmaker could be better engaging its community to assess and fix recent safety problems.
8 Principles for Public Outreach
Wednesday, February 24th, 2010
It is never too late to start an outreach campaign, as long as your public participation initiative is still open. In this document we outline eight different principles and strategies for outreach, including the dos and don’ts for each. The principles include pointers on messaging, interactivity, ambassadors, mediums, the rationale, tracking, intentions, and social media.
You can download the latest in our Open Government Directions series here: Eight Principles of Public Outreach.
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